Unified Communications & Collaboration

Reduce redundant maintenance, carrier and IT operating costs

Realize your company's full potential with Unified Communications & Collaboration.

Black Box has the solutions that drive innovation:

  • Collaboration strategies tied to outcomes
  • Strategic integration to maximize ROI
  • Agile environments to meet future goals

Challenges

Today's Complex IT Requires Strategic UCC

Multiple locations, increasing mobility, fast-paced daily operations, and advanced applications all require a sophisticated and unified IT strategy to help businesses improve productivity and expedite workflow.

To be successful, businesses need to consider a comprehensive Unified Communication and Collaboration (UCC) framework that is scalable and agile to transform the way people work, and to insure a competitive advantage in the marketplace.

UCC Statistics - Challenges

Solutions

UCC is a Journey, Not a Destination

Whether you are new to UCC, migrating a traditional voice solution to UCC, or extending UCC with applications, Black Box can help. We maintain industry-leading partnerships, and can easily match your needs with the right solution. Where do you want to begin?

Migrate

Sunset Legacy Platforms

Transform

New premise, Cloud, Hybrid or
UCC-as-a-Service deployments

Integrate

Communication-enabled applications and
business processes

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Outcomes

Strategic UCC Delivers Game-Changing Results

Establishing an ROI, fulfilling user and mobility requirements, and optimizing for long-term success are keys to a successful UCC implementation.  Check out some positive outcomes.

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Find the right solution

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SUNSET SERVICES

Manage legacy infrastructure to lower cost-to-serve, reduce risk and increase migration flexibility.

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TRANSFORMATION SERVICES

Plan and execute an IT road map that supports your business objectives.

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GLOBAL ROLLOUTS

Minimize disruption to stores and branches while accelerating project success.

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CONTACT CENTERS

Solutions to improve customer satisfaction and agent productivity.


Featured UCC Solutions Partners

Cisco - 130x65  Avaya Diamond Logo Mitel - 130x65    NEC - 130x65    ShoreTel - 130x65      Unify - 130x65comview-sm

 

See all of our solution partners.

blog resources

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A UCC SOLUTION FOR
REAL-WORLD SUCCESS

Unified Communications Drives Positive
Change for Finance Company, Improves
Profitability and Employee Satisfaction



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WELCOME TO THE AGE OF
UNIFIED COMMUNICATIONS
AND COLLABORATION

Why are nearly half of all enterprises
implementing a UCC solution or expanding
their existing implementation?



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EMBRACE UCC TO BOOST
YOUR EFFECTIVENESS

Operating at peak efficiency is the goal
of every business. After all, that’s how
you keep costs low and maximize ROI.